FAQS
Frequently Asked Questions!
These are some basic question that get we get.
WHY SHOULD I WORK WITH ABZ BILLING?
ABZ Billing is a physician-owned medical billing company. We’re able to provide services from the provider’s perspective. This gives us a competitive edge. We have a proven track record for helping clients streamline processes and maximize their revenue cycle. We will track claims efficiently, ensure that you are paid faster, mitigate rejections, and follow up on patient balances and unpaid claims. We will ensure that you receive the maximum amount of money possible.
WHY SHOULD I OUTSOURCE MY MEDICAL BILLING TASKS?
Outsourcing medical billing is a smart choice for any medical or dental practice. This gives you the opportunity to focus more on providing quality medical care to patients. Moreover, hiring, managing, training, and maintaining in-house billing staff is challenging. Outsourcing medical billing can help save costs, time, and resources.
DO YOU HAVE EXPERIENCE IN MY SPECIALTY?
We have a dedicated team of well-experienced and certified professional medical billing and coding experts who can effectively work with almost all medical specialties. You can reach out to know more about the areas we specialize in.
DO YOU HANDLE ALL THE STEPS OF THE BILLING PROCESS FOR US?
Yes. ABZ Billing receives the required data from your medical practice and covers the rest. Our trusted experts will handle all processes, including billing patients and insurance providers, answering patient questions, processing claims, and final resolution of each account.
WILL YOU EDUCATE MY STAFF TO ENSURE MY PRACTICE GETS PAID PROPERLY?
At ABZ Billing, we are focused on building long-lasting relationships. We will work with you and your employees to ensure the necessary documentation is collected and sent to the insurance company for billing.
HOW CAN YOU HELP WITH THE REGULAR CHANGES IN MEDICAL BILLING LAWS AND REGULATIONS?
We can help you stay up-to-date with recent trends, billing laws, and regulations, by sending you monthly newsletters. The newsletters will highlight important changes in billing laws to keep you informed. We keep you up to date to enable you to focus more on your patients.
WHO HANDLES PATIENT BILLING?
Our company can handle all patient billing activities on your behalf. We will send out monthly statements and follow up on outstanding balances through calls and letters. Also, we can answer patients’ billing inquiries and escalate to third-party collections.
WHERE DO THE PAYMENTS GO?
At ABZ Billing, we aim to ensure that you receive payments, claims, and reimbursements quickly. Both patient and insurance payments will be credited directly to your medical practice.
DO YOU OFFER PERSONALIZED SERVICES?
Yes, we offer personalized services. Our experts can develop a custom billing and coding solution to meet your requirements and unique needs. You can call us today to discuss your available options.
ARE YOUR MEDICAL CODERS CERTIFIED?
Yes. Our medical coding experts are certified and well-qualified. They have comprehensive knowledge in medical codes, including HCPCS, CPT, ICD-9, ICD-10 as well as the latest ICD-11.